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Terms & Conditions

Liability

I (the owner) confirm to Home From Home Doggy Day Care that I am legal owner of my dog; that my dog has not been ill with any contagious disease or condition within the past (30) thirty days and that my dog has received all necessary vaccinations. I understand that Home From Home Doggy Day Care is an open day care centre I agree that my dog will socialise with other dogs and I accept the risks involved and agree that Home From Home Doggy Day Care are not liable for any injuries or illnesses resulting during my dog’s attendance.

I understand that if my dog has a history of aggression or biting, Home From Home Doggy Day Care reserve the right to refuse entry to my dog and I have disclosed to Home From Home Doggy Day Care any known dangers associated with my dog. Any behaviour deemed dangerous or inappropriate by Home From Home Doggy Day Care may result in the instant dismissal of my dog(s) I understand that under no circumstances will Home From Home Doggy Day Care be liable for consequential damages or damages beyond the replacement value of my dog.

If any medical problems develop while my dog is in the care of Home From Home Doggy Day Care and I cannot be contacted, I authorise them to do whatever they deem necessary for the safety, health and wellbeing of my dog and I agree to assume full financial responsibility for all expenses incurred. I understand that I must pay for day care costs one week in advance using either standing order, cash or bank transfer.

Payment /Requirements

I understand that I must give at least 24 hours’ notice of cancellation or else full payment will be taken. I understand that the hours of operation are 8:00am – 6:00pm and a £3 late fee charge applies for every 15 minutes thereafter.

If I purchase a half day service and fail to pick my dog up by 1pm, I will be charged the full day rate. If I fail to pick up my dog by 6:00pm, additional late fees will apply as above. Payment can also be made with debit or credit card via our website.